Tom was great! Stayed after hours, along with the finance team to get my fiancé and I in the GMC Terrain we have been looking for. Very impressed!
Great customer service.
They were very helpful in trying to find me a Jeep! Listened to what I had to say, which I appreciated very much! If you’re looking for a new vehicle, Dave can hook you up.
Gary Klausen is the best car salesman in the world. He cares so genuinely about his clients. As soon as we walked up, I knew that this was the place to buy a car. He told me straight up what my price range would be that way I wouldn’t fall in love with a car I couldn’t have. Gary went above and beyond what was expected of him. He even told me that if I need my car serviced but had to work, he would come pick it up from my work, get it serviced and bring it back to me. I can’t express how grateful I am for Gary. After a horrible experience at a different car dealership, Gary made buying a car not so scary. Anyone that needs a car, new or used, go to Gary at Allen Samuels in Hutchinson, KS!!
Talked to Doug Myers about wanting a newer vehicle. He told me to come in and see what they had. I met my salesman Tom Bowen. He showed me a 2017 Dodge Ram BigHorn. Well the rest is history. The overall experience was great. Everyone involved makes you feel comfortable and goes above and beyond what would be expected. Thanks for the experience and the great ride.
Had a recall on my journey. They took care of it quickly.
Thomas Bowen was pleasant to deal with and was very respectful to myself and my daughter. Even though I did not get a discount from the advertised price, Tom Mora was professional and also respectful during the process. I did not see the finance manager listed here that processed our paper work but he was helped us finish the transaction in a thorough and timely manner. The last 9 vehicles I have purchased have all been Fords, but if I ever decide to switch brands, I would definitely return to Allen Samuels because of my recent experience.
While we were on a rv trip from Oregon to Georgia for our grandsons high school graduation our 2014 Ram 1500 EcoDiesel broke down on the trip home. We were about 8 miles outside Hutchinson. The internet sent us to Allen Samuels where we were greeted by Reba in service. They got right on the problem, allowed us to camp behind the shop with power. Next day when repair failed 16 miles down road they ordered new part, sent man on 5 hour round trip to pickup part, allowed us to camp again, installed part next day with no additional cost. We would of gladly paid for part and time but they felt that it was their fault we that were delayed. Everyone from Reba in service, Chris the mechanic to the general manager treated us like family. Great people, great service, go beyond the call of duty. Love them all.
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